Ross Customer Satisfaction Survey at Rosslistens.com
RossListens is an online customer satisfaction survey conducted by Ross Stores, a large American off-price department store chain. The survey at RossListens.com aims to gather customer feedback to help improve their products and services. Participants who complete the survey are entered into a sweepstakes to win a $1,000 gift card as the grand prize or one of five $100 gift cards.
| Survey Name | Ross Customer Satisfaction Survey |
|---|---|
| Survey Reward | Win $1000 Gift Card |
| Survey URL | www.rosslistens.com |
| Process | Online |
| Legal Residents | USA |
| Age Limit | 18+ |
| Entry Limit | Unlimited |
| Language | English, Spanish |
Rosslistens – Ross Customer Satisfaction Survey
To take the RossListens survey and enter for a chance to win a gift card, follow these steps:
- Make a Purchase: Visit a Ross Store and make a purchase to get a receipt. The receipt will contain the necessary 15-digit survey code.
- Visit the Survey Website: Go to RossListens.com.
- Enter the Survey Code: On the website, enter the 15-digit receipt code on your purchase receipt and click “Start.”
- Complete the Survey: Answer the survey questions based on your recent shopping experience at Ross. Be honest and thorough with your responses.
- Provide Contact Information: At the end of the survey, fill out the contact information form. This includes your name, address, phone number, and email address.
- Submit the Survey: Once all questions are answered and your contact information is provided, submit the survey. This will automatically enter you into the sweepstakes for a chance to win a $1,000 gift card or one of five $100 gift cards.
Important Details
- Time to Complete: The survey takes approximately 3 minutes to complete.
- Receipt Validity: The receipt is valid for 14 days from the purchase date.
- Entry Limit: Entries must be made within 7 days of receiving the receipt.
Eligibility
- Age Requirement: Participants must be at least 18 years old.
- Residency: The sweepstakes is open to legal residents of the United States, the District of Columbia, and Guam.
Prizes
- Grand Prize: $1,000 Ross Stores gift card.
- Second Prizes: Five $100 Ross Stores gift cards.
- Prize Conditions: Prizes are non-transferable and cannot be exchanged for cash. Ross Stores reserves the right to substitute a prize with one of equal or greater value if necessary.
Winner Selection and Notification
- Random Drawing: Winners are selected via random drawing from all eligible entries.
- Notification: Winners will be contacted via phone or email within 30 days. They must respond within 72 hours to claim their prize.
Additional Rules
- Indemnification: Participants agree to indemnify and hold harmless Ross Stores and its affiliates from any claims or liabilities arising from their participation.
- Arbitration: Any disputes related to the promotion will be resolved through binding arbitration in Alameda County, California.
- Governing Law: The promotion is governed by the laws of the State of California.
Benefits for Customers
- Entry into Sweepstakes: By completing the survey, customers are entered into a sweepstakes with the chance to win a $1,000 Ross Stores gift card or one of five $100 gift cards
- Feedback Opportunity: Customers have the chance to provide valuable feedback on their shopping experience, helping Ross Stores improve their services and products
- Enhanced Shopping Experience: By sharing their thoughts and opinions, customers can directly influence changes that could enhance their future shopping experiences at Ross Stores
Benefits for Ross Stores
- Customer Insights: The survey provides Ross Stores with direct feedback from their customers, allowing them to understand customer preferences and areas that need improvement.
- Improved Services: By analyzing the feedback, Ross can identify common issues and implement changes to improve overall customer satisfaction
- Increased Customer Loyalty: Engaging customers through the survey can build a sense of loyalty, as customers feel their opinions are valued and acted upon.
- Competitive Advantage: Regular feedback helps Ross stay competitive by adapting to changing customer needs and preferences.
RossListens.com Contact Information
- Address: Ross Stores, Inc.
5130 Hacienda Drive
Dublin, CA 94568 - Ross Dress for Less Customer Contact number:
- (925) 965-4000
- (800) 945-7677
- (800) 335-1115
- Toll-Free number – (800) 945-7677
FAQs
1. What is the RossListens Survey?
The RossListens survey is a customer satisfaction survey conducted by Ross Stores to gather feedback from their customers. It aims to improve the shopping experience and services offered by Ross Stores. Participants are entered into a sweepstakes for a chance to win gift cards.
2. How can I participate in the survey?
To participate, visit RossListens.com, enter the 15-digit code found on your Ross purchase receipt, and answer the survey questions. Alternatively, you can enter the sweepstakes via mail without making a purchase by sending your details on a 3” x 5” card to the provided address.
3. What are the prizes for completing the survey?
Participants can win a $1,000 Ross Stores gift card as the grand prize or one of five $100 gift cards as a second prize.
4. How long does it take to complete the survey?
The survey typically takes about 3 minutes to complete.
5. How many times can I enter the survey?
Each receipt can be used only once within 7 days of the purchase date. The receipt is valid for 14 days from the date of purchase.
6. What information do I need to provide?
You will need to enter the 15-digit receipt code from your Ross purchase receipt. At the end of the survey, you will need to provide your contact information, including your name, address, phone number, and email address.
7. Who is eligible to participate?
Participants must be at least 18 years old and legal residents of the United States, the District of Columbia, or Guam
8. How are winners selected and notified?
Winners are selected via a random drawing from all eligible entries. They are notified by phone or email within 30 days and must respond within 72 hours to claim their prize.
Our website provides detailed instructions on how to take the RossListens survey. This content is for educational purposes only. We do not have any affiliation with Ross Stores, Inc., and we are not responsible for the RossListens survey, its administration, or any associated sweepstakes. For official information and to participate in the survey, please visit the RossListens website.